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Thursday, May 3, 2018

6 Tips on How to Engage Your Customers Through Social Media Strategy


6 Tips on How to Engage Your Customers Through Social Media Strategy

Once upon a time, the only online presence a startup needed to worry about was a website. Not long after, a Facebook business page became another virtual necessity. Next came Twitter, where news is so often reported -- and even made --before anywhere else. And there's more: Nowadays, if you're a business that relies on visual branding, an Instagram account is a must. Moreover, if your customers are B2B, LinkedIn is a platform that's only growing in importance.

An effective social media strategy can be a boon to virtually any startup or business. But, where do you start? Based on my experience advising entrepreneurs on how building an effective social media strategy can increase the value of their online business, here are six tips to get your social media strategy on the right track.

Stick to a publishing schedule.

When it comes to developing a successful social media strategy, consistency is essential. Entrepreneurs are busy people. It can be easy for you to let days, or even weeks, fly by without publishing a new Facebook post or tweet. That's why a commitment to scheduling is so important. If your audience members can't count on your business to deliver relevant content in a timely manner, you'll find it difficult to keep them engaged.

Luckily, there is an abundance of social media manager apps out there to help keep your content calendar on track. Two of the most established and powerful are Hubspot and Buffer. Both handle scheduling across a number of platforms and offer "forever free" plans so you can get your social media calendar up and running at no cost.

Maintain a consistent voice.

For an effective social media strategy, timing is not the only area where consistency is important. Vital to your brand's health is uniformity in voice and messaging across all your channels. The brand persona on your website -- in emails and on social media -- needs to be kept consistent; otherwise, you risk confusing and alienating your audience...

https://www.entrepreneur.com/article/312787

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by Idham Azhari



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